Who are we?
Jeveka respects the privacy of all its website visitors and treats your personal data as confidential. With this privacy statement, we would like to inform you about Jeveka’s use of your personal data.
Jeveka is convinced that protecting and respecting the privacy of its stakeholders, i.e. employees, customers, debtors and other clients, is crucial. Personal data is handled with the utmost care.
It is not possible to perform our business activities without processing certain personal data. In the process, we believe that it is important that the processing of personal data takes place in a manner that is consistent with the existing safeguards for the protection of privacy. In this respect, we comply with existing legal regulations for the protection of personal data, namely the European General Data Protection Regulation (EU GDPR). Jeveka observes the requirements of this Regulation in all cases.
What is personal data and what is ‘processing’?
'Personal data' is all the data we can relate to you. For instance: your name, your telephone number or your email address - but also your computer’s IP address. It concerns data that can be traced back to you as an individual.
'Processing' is a legal term. It is also a very broad concept. It concerns everything that can be done with data, i.e. the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data.
Which personal data does Jeveka use?
When you buy something from us for the first time, we always ask for the following details: first name, surname, invoicing address, telephone number and an email address. We record this information in a file. This means you don’t have to type it in again for each new order. And it also means that we can ensure that your order can be processed properly. You can view and change these details in your account information, which can be consulted via our website after logging-in. Your password is personal. Please handle it confidentially, and only use it for your own use.
How do we obtain your data?
We receive data directly from you; for instance because you provide information via our website because you want to use our services, or because you have subscribed to our newsletter.
Legitimate grounds for processing and the purposes for which we use your personal data
Personal data is used for the implementation of the purchase agreement or to be able to prepare an appropriate quotation for you. The processing is lawful because it is necessary for the implementation of an agreement or because you have given permission for the processing. The processing may also be necessary to attend to Jeveka’s legitimate interests; this is especially relevant for sales and marketing activities.
The personal data mentioned above is also used to improve the content of this website, and to customise the contents and layout of our pages to suit individual visitors. This information is only used internally, and is not passed on to other organisations for commercial purposes.
How does Jeveka safeguard your personal data?
Jeveka records as little personal data as possible, i.e. only what is necessary. Jeveka also takes the necessary technical and organisational measures to protect your personal data against loss and unlawful use. This is also laid down in agreements with so-called processors and sub-processors, such as hosting parties. Examples of security measures include logical access control, management of authorisations, use of firewalls and agreements with suppliers about information security.
Members of Jeveka's staff and any third parties who have access to the data recorded by Jeveka are obliged to keep this information confidential. Only authorised personnel may access and edit data. This is also only permitted to the extent necessary for an adequate performance of the work.
Jeveka does not store your data longer than is necessary for the purposes for which your data was obtained and processed, unless we are obliged by law to keep data for longer. For instance, all businesses are required by law to keep their administration for seven years; this is a duty to retain information under tax laws.
The retention period that Jeveka applies may differ depending on the purpose and also on the nature of the data. After the retention period has expired, your personal data will, in principle, be deleted or anonymised in such a way that it can no longer be used and is no longer accessible. After the retention period, we use anonymised data for historical or statistical purposes only.
Your rights: how can you view or change your personal data or lodge a complaint about its use?
You can submit a request to us to access, rectify or delete your personal data that we process. You can also contact us if you have granted Jeveka permission to process your personal data and you wish to revoke this permission.
To do so, send a letter with a copy of a valid proof of identity to email@example.com. Please be sure cross-out your social security number (BSN), and to blank out your passport photo on this copy. Jeveka will respond to your request or send you an overview of your information as soon as possible, but within one month at the latest. Jeveka will always let you know how the request is being handled and what the outcome is, and give reasons for this.
You can submit a complaint about how Jeveka handles (your) personal data to firstname.lastname@example.org. Any complaints we receive are recorded and you will be sent a confirmation of receipt. We will send you a response to your complaint within 10 working days.
Disclosing information to third parties
We only share information with third parties if it is necessary. Sometimes we have to share data, for instance if it is necessary for Jeveka’s provision of services, for support services or if legislation and regulations require it.
We use third parties, such as IT providers, to provide our services. We reach proper agreements with these parties before we disclose the data to them. They are obliged to protect the data and may only process it in accordance with our instructions.
Questions or comments
Jeveka reserves the right to amend this privacy statement at any time, for instance due to new developments and online services, or to ensure compliance with legislation and regulations. We will announce these changes on our website.
Last changed: April 2020